Case Studies

C.L. Burks Construction CRC LLC

Quality and service sets Atlanta roofing company apart from competition

C. L. Burks Construction has served a leading provider of long-lasting roofing and waterproofing services to the Southeast for more than 34 years. Located in Atlanta, Georgia, C.L. Burks specializes in roofing installation for a variety of industries, including condominiums, hospitality, pharmaceuticals, retail and more. “We pride ourselves on our customer service and quality,” says Wes Riemenschneider, vice president for C.L. Burks. “They are second to none.”

Chuck Burks Jr. founded C.L. Burks in 1982. Over the years, the company has grown its business from simply serving the customer base in Atlanta to serving high-profile clients throughout the Southeast and Puerto Rico. Today, Chuck Burks’ son, Charley, is president of the company. Charley, Wes and Jut Carnes began working together for C.L. Burks when they were still in high school more than 15 years ago.

Numerous services

C.L. Burks performs a multitude of roofing services for a vast array of clients, including maintenance, installation, re-roofing, waterproofing and deck replacement. As its clientele has widened, the company’s real-world experience has grown exponentially and created the opportunity to add new services and technology, allowing C.L. Burks to better serve its clients. The company also has a sister company called C.L. Burks Waste Services, which provides roll-off dumpster services in the metro Atlanta area.

C.L. Burks is now using software branded C.L. Burks Roof Life, which allows its customers to monitor their own roofs 24 hours a day, seven days a week, 365 days a year. With just a few simple steps, customers can access the history of work done to their roof, request a work order or contact C.L. Burks for maintenance needs. Roof Life is also a detailed project management application that allows the client to remain connected with the C.L. Burks team through every step of a roofing project’s lifecycle, as well as through the years after completion.

One of the more interesting and challenging projects that C.L. Burks has completed in recent years took place in Juncos, Puerto Rico. The job involved re-roofing a pharmaceutical facility that had zero tolerance for any water entry, presenting a major challenge as the facility was located at the base of the El Yunque Rain Forest where rainfall averages 10 to 12 inches per month.

C.L. Burks and the team of engineers devised a plan to set up tents over the facility while the job was being done. “We set up these huge tents and were able to completely prevent any water from entering the facility,” recalls Riemenschneider. “It went really well and we were able to complete the job on time and under budget. We also had several other projects going on concurrently.”

Platforms for networking

As a member of the Roofing and Sheet Metal Contractors Association (RSMCA) of Georgia, Riemenschneider finds it beneficial for the contractors involved to ensure that the industry is moving in the proper direction by setting standards and maintaining accountability. One issue the association is pushing for is the licensing requirement for roofing contractors in the state of Georgia. “It’s not having much success right now but it is helping to push everybody to do the right things at the right time,” says Riemenschneider. “Stiff competition within the industry helps the industry by challenging everybody to be their best. It also regulates pricing.”

Riemenschneider is currently in his third year as a board member for the RSMCA of Georgia. He feels that volunteering his time for the association is worthwhile for multiple reasons. As a close-knit organization, C.L. Burks has many employees who have either grown up together or known each other for many years. Riemenschneider has found that the RSMCA has been able to help him network and bring new ideas and talent into the association.

“It isn’t just about promoting the association but also creating a platform where members can get together and share advice on different issues,” Riemenschneider explains. “With so many roofing companies traveling throughout the Southeast, it’s good for all of us to be able to have contacts for each other if someone needs some help in a certain area.”

The different challenges and opportunities that working for C.L. Burks presents are aspects Riemenschneider has grown to appreciate every day. With the family atmosphere the company has established, employees enjoy that they get to work with people who they have known and grown up with over the years. “We all thoroughly enjoy what we do,” says Burks. “That really makes it easy to take pride in what you do.”

With intent to grow, C.L. Burks Construction CRC LLC is looking to expand its service division in the Fort Lauderdale area while remaining dedicated to providing its clients with nothing but the highest quality work and service.

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Spring 2018



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