Case Studies

db General Contractors Inc.

Upholding Family Values and Personal Relationships
  • Written by: Molly Shaw
  • Produced by: db General Contractors Inc.
  • Estimated reading time: 4 mins

Dewaine Bednarik founded db General Contractors Inc. (db General Contractors) around the ideal that a personal relationship makes for the best business. “I started this company in 2006,” shares Dewaine, president of db General Contractors. “We have always approached business with a high regard to relationships and family. Our focus on long term relationship-based customers has stayed the same since the beginning.”

The Washington-based general contractor specializes in commercial, retail, financial and tenant improvement projects for some of the most well-known establishments in the industry, including Starbucks, McDonalds, Wells Fargo and Chase Bank. Based in Kent, Wash., db General Contractors has become one of the go-to organizations in the region. “Our market is much more competitive than it used to be,” explains Dewaine. “But, by focusing on quality, value, relationships we’ve been able to keep our employees busy through our long-term customer partnerships.”

Dewaine started db General Contractors seven years ago in Kent, Wash. What started out as a part-time summer job building houses to pay his college tuition, has now blossomed into a lifelong career. “I was one of three partners in a similar business that started about 15 years ago,” he recalls. “I was there for about eight years when I decided to sell my shares and start up my own company.”

An Extended Family

Dewaine firmly believes that people can make or break a company, and his employees are what truly make db General Contactors a trusted, well-established business. The company has a team of 30 professional construction superintendents, foreman and carpenters. “We have great employees,” he says. “I’m proud to work with each of them. I do my best to look out after each employee and his or her family.”

Even subcontractors are considered to be part of the db General Contractor’s extended family. “Our company has built strong, long-term relationships with industry specialists, including architects, engineers and specialty sub contractors,” explains Dewaine. “The same family feel we share with employees goes onto our subcontractors and suppliers as well. We repeatedly use the same exclusive teams -at most, there are only about two subcontractors we pool from. We can guarantee our customers receive a first class construction experience because we only hire the best.”

From employees to subcontractors and suppliers to the local community, db General Contractors cares about people. “We strongly believe in helping our community when we can,” shares Dewaine. “We recently participated in a charity event called Rampathon. This event is put on by the Master Builders Association of King & Snohomish counties, an organization we’re proud to be a part of.”

As a participant in Rampathon, the company gathered on a Saturday to build two ramps for an elderly woman’s home. “We were able to give her some freedom and allow her to once again enjoy her backyard,” details Dewaine. “Helping others is important because not only is it good for the community, but it’s also good for our team.”

Customer-first Philosophy

Dewaine emphasizes a customer-first approach in every aspect of the business. “I ask our employees to do what is best for the customer,” he says. “This comes before everything, including profit. I believe that if we do a great job of taking care of them, they will in turn do their best to take care of us.”

This attitude has earned db General Contractors long-standing relationships with many industry giants. “We have solid, long-term partnerships with almost all of our customers,” explains Dewaine. “We’ve been working with Starbucks and Wells-Fargo for over 15 years.”

As a trusted general contractor, the company often wins the bid to perform unique work. “We’ve been doing some major renovations for McDonalds, taking the old style red roof off and extending the walls up with new finishes” reveals Dewaine. “We’ve changed the paint and stone work and added some cool awnings, also bringing the interior into a more modern day high-end restaurant feel.”

The company has also performed several LEED-certified projects for Starbucks. “We just won an award from Architectural Digest for a stand-alone Starbucks job,” says Dewaine. “We utilized reclaimed materials such as shipping containers and turned them into a drive-thru.”

db General Contractors knows how to built smarter, whether it’s LEED projects or tightening operations to respond to the economic downturn. “The competitive nature of the industry has beaten the pricing down in this area,” admits Dewaine. “We’ve have to look at how efficient we are and maximize our labor and run as lean as we can in terms of overhead.”

Despite some economic roadblocks, Dewaine sees growth and prosperity in the future for db General Contractors. “We’re in the process of moving into new markets to add diversity and opportunity to the business,” he shares. “We’re also continually working on our team building and sending employees to educational courses throughout the year.”

Dewaine admits expansion isn’t possible without a solid foundation of repeat business. “We have to retain our great customers and employees,” he says. “We’re always trying to figure out how we can do more for our customers. When I see our guys step up and take that initiative, it’s great because I know we’re really working as a team.” db General Contractors Inc. continues to rely on a steady customer base, grounded in family values and personal relationships

For more information on db General Contractors Inc., please visit: (www.db-gc.com)

Published on: September 19, 2013

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