Case Studies

COR Construction Services Inc.

Commitment to quality

COR Construction Services Inc. (COR) is a commercial, industrial and residential construction company specializing in design-build projects. “We focus on serving people,” explains Cory Shover, CEO of COR. “We set ourselves apart by doing what we say we’re going to do while maintaining set schedules. It’s our goal to put our customers first in everything we do.”

Shover had been working in the industry for 17 years before he and his wife founded the Pennsylvania-based company in 2005. COR covers a multitude of services, including pre-construction planning, property and building maintenance contracts, new construction, construction management and a newly added service department to meet customers’ urgent needs. COR is built on the recognition of quality performance and integrity, which brings customer satisfaction, loyalty and repeat business.

Teamwork and communication

COR is currently working on numerous projects that the company is excited about. “We are currently doing some work for an engineering firm in Camp Hill, one of the largest ones in the nation, as well as working on an $8 million project for an electronics company,” Shover states. The company is also working on some local distribution centers for a client out of Colorado, the Rite Aid corporate offices, as well as a few medical facilities.

Regardless of the size, Shover states that all of the company’s projects fill him with a sense of satisfaction. With such impressive and diverse projects being produced it’s important to assemble a team of employees that are reliable and efficient.

Shover explains that it is important to provide a family atmosphere. “We’ve been blessed to be able to have most of our employees come to us initially, whether through previous working relationships with myself or some of our other key employees,” he elaborates. “By creating a comfortable environment for the employees it allows them to feel appreciated. Everyone has bought into our working philosophy of quality, integrity and service and really enjoying what they do.”

COR relies on customer feedback to inform the company of the quality of its performance. “We get a lot of strong positive client feedback in terms of our field staff really caring about what they’re doing and relating on a personal level with our clients,” says Shover. He goes on to note that the company keeps up strong communication with the clients in order to remain informed of scheduling updates and to ensure COR is corresponding promptly.

COR ConstructionSelf-performance and subcontractors

The team of employees that COR has assembled is highly skilled and knowledgeable in all types of construction, including interior demolition work, building maintenance and repair, metal buildings, drywall hanging and finishing, as well as trims and accessories.

Shover states that having such a well-rounded team has enabled the company to self-perform a majority of the projects. “For smaller projects our guys do pretty much A-Z,” he explains. “Our guys will self-perform anything from foundation to flooring finishes. If larger projects require more manpower, we have a really great database of subcontractors to assist us.”

The company has two or three subcontractors out of each trade that it works with. The subcontractors vary in expertise from electrical and mechanical fields to excavation, drywall, flooring and painting.

Quality products and services

Shover states that although it is important to keep the customers happy, it is never at the sacrifice of quality. “We do not compromise quality for a cheaper price,” he says proudly. “We want to provide an end product that the customer can be proud of rather than using inferior products or service.”

COR’s focus is repeat business and great relationships with the customer is everything. By maintaining positive relationships, customers will remain loyal to COR, ensuring that the company has long-term success.

COR’s expertise in commercial, industrial and residential construction is exemplified through the company’s work and accumulated years of expertise. With 25 years of experience in all aspects of the construction industry, COR is a company that is sure to meet any customer’s demands and expectations. The company has assembled a highly experienced team, including managers, estimators, foremen, carpenters and laborers.

Importantly, Shover recognizes the need for positive client feedback and a fully committed and loyal team of employees. “Give back where you can, that’s the point,” he reiterates. In the future, COR hopes to continually add quality people to the company. Shover explains that by gathering an exceptional team of employees the sky is the limit. The projects will only continue to grow larger; however, Shover states that COR Construction Services Inc. never wants to lose its emphasis on quality and commitment to each project.

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