Case Studies

Jasper Contractors: Go-to Roof Replacement and HVAC Specialists

  • Written by: Jasper Contractors: Go-to Roof Replacement and HVAC Specialists
  • Produced by: Jasper Contractors: Go-to Roof Replacement and HVAC Specialists
  • Estimated reading time: 3 mins

Jasper Contractors (Jasper) is rapidly becoming the leader in roof replacement and HVAC services across the nation. Jasper specializes in roof and HVAC replacement, operating from offices in 12 cities across the country. The team at Jasper is known for its ability to help a homeowner navigate insurance claims and have a new roof on a house within 24 hours.

Brian Wedding founded Jasper in 2004 with a focus on roofing. The company, headquartered in Baton Rouge, La., has grown exponentially since. From 2009 to 2012 Jasper’s revenue grew by 162 percent, and the company added 84 employees for a grand total of 200. Additional expansion planned for 2013 could mean doubling the numbers of the Jasper team.

Stephanie Lammers, social media and marketing director for Jasper, says the company spends a lot of energy to ensure customer satisfaction. Many jobs Jasper obtains are dire situations in which significant damage was done to a structure. Jasper employees take the time to work with the customer and navigate his or her homeowner insurance, ensuring the work can be done quickly and for the cost of the insurance deductible for the customer.

This high standard has resulted in Jasper being in good standing with the Better Business Bureau and certified as an Owens Corning Platinum Preferred Contractor, a leading manufacturer of shingles and accessories for the residential roofing market that handpicks roofing contractors to list in the top tier of its network. In addition, Platinum Preferred Contractors represent 1 percent of the roofing contractors in the industry. Jasper is also a member of the National Association of Home Builders, only enhancing the company’s well-respected reputation.

Covering its Assets

Jasper expanded operations to 12 cities in less than 10 years of business. The company also added HVAC services in 2011 to the Dallas and Phoenix locations. Throughout Jasper’s expansion employees have been added to its staff at an equally rapid pace.

It has been a little over a year since Lammers started working for Jasper. According to her, it is a wonderful place to work. Jasper provides company trucks to its employees and cellular phones. Employees also are eligible for 100-percent funded healthcare, as well. The company’s sales team is paid a base salary plus commission, ensuring the team is on its toes.

Providing such excellent employee benefits is the result of running a recession-proof kind of business. Jasper has not faced the financial struggle many businesses in the construction industry have in recent years. Often, insurance companies are involved because damage is due to hail, rain, wind, snow or ice, inadequate ventilation, moss or algae buildup, trees falling, shingles torn or missing and flashing deterioration. Repairs and replacements of damaged roofs is not something homeowners can put off like an elective kitchen upgrade project.

The majority of Jasper’s work is on residential projects, but the company also handles some commercial contracts. When doing a job, Jasper works directly with insurance claims in most cases. With all work done by Jasper, employees the projects can be done quickly and efficiently without much headache for the homeowner. “We can complete a roof tear off and full replacement within 24 hours,” says Brian Wedding, CEO of Jasper. “Crews come in early and finish late. It is a hassle-free process.”

To keep the company growing and busy, Jasper will add the HVAC services and also look toward other major cities to establish offices with a lot of opportunity to tap the East and West Coast markets. According to Wedding, there is also potential for Jasper to start offering new construction services.

To ensure due diligence, Jasper executives meet quarterly to discuss the company’s growth in business and revenue. The company also addresses at those meetings how to maintain a quality level of service and ensure customers are satisfied with the work done.

It is the attention to detail that sets Jasper apart and has landed the company on the 2012 Inc. 5000 List of America’s Fastest Growing Companies. Wedding hopes Jasper Contractors will soon be a part of the publication’s 500 list.

Published on: March 9, 2013

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